Privacy Policy

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (processed securely by third-party providers)
• Messages sent through our contact or support forms

B. Automatically Collected Information

When browsing or interacting with our website:

• IP address
• Browser type and device data
• Pages visited and time spent on the site
• Cookies and tracking technologies

C. Order & Transaction Data

Collected for processing your purchase and fraud prevention.

2. How We Use Your Information

We use collected data for:

• Processing and fulfilling orders
• Managing payments and preventing fraud
• Responding to inquiries and customer support
• Sending order confirmations and transactional emails
• Improving website performance and user experience
• Providing marketing communications (only with consent)
• Analyzing usage trends and optimizing our services

3. Marketing Communications

You may choose to receive:

• Newsletters
• Product launches
• Exclusive offers

You may opt-out at any time by clicking "unsubscribe" in our emails.

4. Sharing Your Information

We do not sell your personal information.

We may share information only with:

• Payment processors (Stripe, PayPal, etc.)
• Shipping providers (UPS, USPS, FedEx)
• Email marketing platforms
• Fraud prevention services
• Website hosting partners (AWS)

All third parties follow strict data-protection obligations.

5. Cookies

We use cookies and similar technologies to:

• Improve site performance
• Personalize content
• Analyze traffic
• Support the shopping cart

You may disable cookies through your browser settings.

6. Data Security

We implement technical and organizational measures to protect your data, including:

• HTTPS encryption
• Secure server infrastructure (AWS)
• Restricted access controls
• Encrypted payment processing

However, no online system is 100% secure.

7. Your Rights

Depending on your location, you may request:

• Access to your personal data
• Correction or deletion
• Opt-out of marketing
• Restriction of processing

Requests can be sent to: support@siciliaaura.com

8. Retention Period

We retain personal data only for as long as necessary:

• Legal obligations
• Tax and accounting requirements
• Order history and customer support

9. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Revised versions will be posted with an updated "Last Updated" date.

11. Contact Us

For privacy concerns or requests: